1. Introduction

Welcome to the privacy policy for our general contracting services in Boston. We value your trust and are committed to protecting your personal information. Please read this policy to understand how we handle your data.

2. Data Collected

Data Storage Location

We operate servers in the United States to securely store your data, adhering to all necessary privacy regulations.

Registration Data

If you register on our site, we store your username, email address, and any additional information you provide.

Purchase Data

Purchase information, including transaction data, is stored to provide services and support.

Support Data

Support requests and related data are handled through our ticketing system, ensuring your issues are resolved efficiently.

Comments

We collect data from comments, including your IP address, to help with spam detection.

Contact Form

Information submitted through contact forms is used for customer service purposes only.

Google Analytics

We use Google Analytics for anonymous reporting of site usage. You can opt-out if desired.

Cases for Using the Personal Data

• Verification during website usage
• Providing technical assistance
• Sending updates about changes
• Preventing fraudulent transactions
• Customizing your website experience
• Ensuring smooth performance of administrative functions

3. Embedded Content

Pages on this site may include embedded content (e.g., videos) that behaves as if you visited the other website.

Facebook

Facebook page plugin displays our Facebook timeline on our site. See their privacy policy here.

Twitter

Twitter API displays our tweets timeline. See their privacy policy here.

YouTube

Embedded YouTube videos follow their privacy policies. See more here.

4. Cookies

This site uses cookies to improve your browsing experience. You may disable cookies in your browser if preferred.

Necessary Cookies (All Site Visitors)

• cfduid: Used by our CDN CloudFlare for security purposes.
• PHPSESSID: Identifies your unique session on the website.

Necessary Cookies (Additional for Logged In Customers)

• wp-auth: Used by WordPress for user authentication.
• wordpress_logged_in_{hash}: Authenticates logged-in visitors.
• wordpress_test_cookie: Ensures cookies are working correctly.
• wp-settings-[UID]: Customizes admin and site interface views.

5. Who Has Access to Your Data

Personal information for registered clients is accessible by our system administrators and support staff as necessary.

6. Third Party Access to Your Data

We do not share your data with third parties except as required to provide our services. This includes:

Envato Pty Ltd

For validating purchase information. See their privacy policy here.

Ticksy

For handling support requests. See their privacy policy here.

7. How Long We Retain Your Data

Data from support tickets and comments is retained indefinitely unless you request its removal. User profile information is stored as long as the account is active.

9. Your Data Rights

General Rights

You can request an exported file of your personal data or ask for it to be erased. Note that essential data for active accounts cannot be deleted.

GDPR Rights

We comply with the GDPR standards for users in the European Union. More details can be found here.

10. Third Party Websites

Our site may contain links to third-party websites, which are not covered by our privacy policy. Please review their policies before providing any personal information.

11. Release of Your Data for Legal Purposes

We may release your information in response to legal requests from government agencies or private litigants. We will notify you if legally permitted.